General Questions

• Why hardwood floors?
  Hardwood floors are durable, long lasting and beautiful. The natural colors and patterns found in natural wood create a comfortable and inviting living environment.
  
  
• Is it true that hardwood floors provide a cleaner home environment?
  Absolutely. Carpeting attracts and holds many allergenic spores, dust-mites, bacteria, fungi, animal dander and other unhealthy microbes. These disturbing irritants are dispersed every time you vacuum.
  
  
• How long do hardwood floors last?
  When properly maintained, hardwood floors can last a lifetime. The average carpet needs to be replaced every 10 to 12 years.
  
  
• Why hardwood floors?
  Hardwood floors are durable, long lasting and beautiful. The natural colors and patterns found in natural wood create a comfortable and inviting living environment.
  
  
• What is the most popular hardwood used in flooring?
  Red Oak is the most preferred hardwood for use in homes.
  

Maintenance Questions

• How do I clean my floors?
  Check our FLOOR CARE page for floor cleaning details.
  
  
• My hardwood floors are lackluster, should I attempt to renovate them myself?
  We recommend our professional floor refurbishers. We have all the equipment and experience to do the job efficiently, plus, we guarantee the results.
  
  

Installation Questions

• What is the lead time for scheduling a floor refinishing or installation?
  Generally from 1 to 3 weeks out. Consult our office for an exact time.
  
  
• How long does a hardwood floor installation take?
  We generally visit your site to give you an accurate time and cost estimate for Hardwood Floor installations.
  
  Normally sanding & finishing is a three day process, but allow four in case the finish isn't dry from one day to the next, depending upon weather conditions.
  
  
• How much dust is created by the sanding process?
  There will be a fine film in the sanded areas. Dust is minimal with our dustless equipment. All that might be required is a light dusting.
  
  
• Can I stay in my home during the floor sanding process?
  Yes, however access to the floors will be restricted because of the need for a certain amount of drying time each day.
  
  
• How long does it take for the floor to dry after each surface coat is applied?
  A coat of oil base poly takes 8-12 hours to dry — a coat of acid base finish takes 4-6 hours to dry.
  
  
• What temperature should I keep my home during the finishing process?
  68 to 72 degrees Fahrenheit is ideal, if your home is too hot or too cold, it could cause the finish to dry incorrectly and delay the job.
  
  
• When can I move furniture back?
  Recommended 24 hours after the final coat is applied (with protective felts under all furniture). Large area rugs need to be kept off the floor for the first 30 days. Use a breathable perforated rubber pad under rugs. We sell protective felts; the perforated rubber carpet pads are available at most carpet stores.
  
  
• Will my floors be shiny?
  You have a choice of a satin, semi-gloss or high gloss finish for your floor.
  
  
• Do you move furniture or appliances?
  No, due to liability concerns that is an option left to the homeowner.
  
  
• What are your payment options?
  We require 1/2 down to start the job with the remainder due upon completion. No payment plan is offered.
  
  
• Do you give estimates?
  Yes. We can give you a rough estimate over the phone or we can travel to your site and calculate a free in-home estimate.
  
  We give free estimates from:
  9:00 AM to 5:00 PM, Monday through Friday
  

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